1. WHEN I AM READY TO BOOK, HOW CAN I DO IT?
Booking with ARCAS Travel Services is simple, fast and safe. Step 1: Fill in the Booking Form. Step 2: Make payment and Step 3: Receive voucher. When you receive it the booking is considered to be confirmed.
2. ARE FLIGHTS INCLUDED IN THE TOURS?
No, in all our holidays flights are not included. In most packages we take care of you from the time you step on Greek land picking you up from the airport.
3. CAN I BOOK MY FLIGHT TICKETS THROUGH ARCAS?
Yes you can book directly through us your international or national flight tickets.
4. DO I NEED INSURANCE?
As insurance is an important part of any kind of traveling, we recommend to all travelers to have travel insurance for their trip covering all aspects of your tour including loss of deposits and payments through cancellation, loss of baggage and personal items, injury etc. ARCAS is obligated by the Greek law to provide insurance for the basic civil liability. Any holiday package when booked through ARCAS is automatically insured for that (once payment has been made) without the need to pay any additional premium.
5. WHAT WILL I HAVE TO TAKE WITH ME? ANY SPECIAL EQUIPMENT MAYBE?
In general there are not any special items that you will have to take with you. But as every kind of holiday is unique, you might need different things to take. In the page of each of our holidays, you will find all useful information about what you will need to take with you. A good preparation can make your holidays more enjoyable and prevent adverse situation.
6. WHAT IF I FOLLOW A SPECIAL DIET OR I AM VEGETARIAN OR ALLERGIC TO SPECIFIC FOOD?
We can service any kind of special diet you may ask as long as you will notify us about it when booking. In our online booking system there is special box so you can inform us about your needs
7. HOW FIT DO YOU HAVE TO BE TO JOIN THE ACTIVITY HOLIDAYS?
As most of our holidays are designed to be easy enough so children can follow too, you don’t have to be a real sportsman. However, a normal to good physical condition will help you to feel more comfortable and enjoy every moment of your holiday. We strongly believe that anyone can join us, as long as he feels to do so.
8. IS THERE A MINIMUM AGE FOR JOINING THE HOLIDAYS?
In general there is no minimum age for our holidays. Exceptions are the activity holidays where we have set an age limit which is only indicative. Children are not growing by the same rate and don’t have the same stamina, strength and physical condition. We leave the final decision to parents and after all, you know your kids better than us. You can find the minimum age in the information of each holiday.
9. WHAT IS THE GROUP SIZE?
Typically you will be sharing your experiences with between 3-15 like-minded travellers ,depending on the trip and how many others have booked on this trip, and you’ll have a group leader with you (exceptions are our self-driving tours where you will be just with your company). Whether you are traveling alone or with friends, it is a great value, and a great way to meet new people! While itineraries are pre-planned there is some flexibility and you’ll have plenty of privacy.
10. WHAT KIND OF PEOPLE WILL THE OTHER PARTICIPANTS OF THE GROUP BE (NATIONALITY, AGE, SINGLES OR FAMILIES ETC)?
ArcasTravel.com is a local tour operator based in Greece and accepts bookings from all around the world. Generally, groups are formed with participants from all nations, all ages etc. However, when there is high participation and we can organize multiple groups, we are trying to form them with the maximum possible uniformity such as putting families together or singles together, participants coming from the same country etc.
11. WILL I HAVE A GUIDE?
Most of our tours (except self-driving holidays) are guided tours. Except the group leader who will be taking care of you at any time, there will be extra guides where needed. In archaeology holidays, you will have a professional guide with you in the archaeological sites who will guide you in the past explaining the history and culture of Greece. If you choose to participate in activity holidays, professional and expert guides will escort you, teach you the basics (or advanced) in each activity and make sure you will be always safe.
12. IN WHICH LANGUAGE IS THE GUIDING IN? IF I DON’T SPEAK ENGLISH IS THERE A POSSIBILITY OF HAVING A GUIDE TALKING MY LANGUAGE?
As we accept travellers from all around the world, all our guides, group leaders and activity experts speak English so that everybody can understand. However, there is the possibility to arrange guiding in other languages (concerning only our archeology guides) under request. In that case there might be an additional charge depending on the language requested, and the number of participants.
13. CAN THE HOLIDAY PACKAGES BE MODIFIED TO FIT OUR SCHEDULE AND PREFERENCES?
Yes they can. As we are experts in Peloponnese (and out of Peloponnese) holidays, we can do for you almost anything you may ask. We can modify your schedule in length or content and arrange for you extra holidays in Peloponnese or in whole Greece. We can even organize fully customized holidays for your needs.
14. WILL I HAVE TO MAKE A LOCAL PAYMENT TO ARCASTRAVEL.COM?
No, there are no hidden costs in our holidays. The only local payment that you might need to make to us will be in case you will choose to do something extra that it is not included in the price, as we give you the choice to do so (e.g. an excursion during your free day).
15. IS THERE A BEST TIME TO TRAVEL?
Whenever you will choose to come in Greece it is absolutely great! However there are some advantages and disadvantages depending on the time of your visit. In deep summer (June-August) the sea is great for swimming and warm even for Greeks and there is plenty of nightlife everywhere! But you must know that the weather is usually hot (over 30 C) and the archaeological sites are more crowded. If you prefer to come before or after deep summer, the temperature is ideal for activities or archaeological visits and everywhere is less crowded.
16. WHAT WILL I HAVE TO TAKE WITH ME? ANY SPECIAL EQUIPMENT MAYBE?
In general there are not any special items that you will have to take with you. But as every kind of holiday is unique, you might need different things to take. In the page of each of our holidays, you will find and download all useful information about what you will need to take with you. A good preparation can make your holidays more enjoyable and prevent adverse situations.
17. IS ARCASTRAVEL.COM REGULATED?
Yes, ArcasTravel.com is fully regulated under the Greek laws. The website is owned by the Greek tourism travel agency ARKAS TRAVEL, based in Tripolis-Greece and we are also the operators all of the holidays offered here. We are licensed by the National Tourism Organization of Greece with the Registration Number 1246E60000042601.
18. IT IS SAFER TO TRAVEL WITH A CREDIT CARD RATHER THAN LOTS OF CASH AND THE EXCHANGE RATE IS GENERALLY BETTER THAN BUYING FOREIGN CURRENCIES AT HOME. TRAVELER’S CHECKS ARE NOT USED MUCH ANYMORE. HAVING 100-200 CASH IS ALWAYS GOOD IN AN EMERGENCY.
It is safer to travel with a credit card rather than lots of cash and the exchange rate is generally better than buying foreign currencies at home. Traveler’s checks are not used much anymore. Having 100 – 200 cash is always good in an emergency.
19. DO I NEED ANY SPECIAL DOCUMENTS TO ENTRY IN THE COUNTRY? CAN YOU HELP ME TO GET THEM?
It is not easy to tell you what kind of documents you need as they vary according to the country you are coming from. In any occasion you will need to have with you your ID or passport and in some other occasions you will need papers like visa or health documents. Even though ArcasTravel.com cannot help you with what you need, you can find more information about the issue here. It is absolutely your responsibility to have all the necessary documents with you. http://www.wordtravels.com/Travelguide/Countries/Greece/Visa